The easiest way to create a table seating plan
for your wedding, celebration or event
Have you read the Help document that comes with PerfectTablePlan? This contains the answers to many questions. In particular you should consult the 'How do I' section.
To find out which version of PerfectTablePlan you have select in the PerfectTablePlan menu bar:
If you pay by credit card our server automatically sends out a temporary licence key on completion of your purchase. We then check all your details and send you a permanent licence key before the temporary key expires.
If you do not receive a temporary key within 10 minutes and a permanent key 24 hours before your temporary key expires please refer to the table below:
|our email has been spam filtered||check your spam folder for an email from us|
|you supplied the payment processor with an incorrect email address||email us with the correct details and request that we re-send the key|
|your service provider refused our email (this is particularly likely with comcast, AOL and US military email addresses)||email us from a different email account (e.g. if your home address failed, try it from your work address, or vice versa)|
Yes. Use our automatic licence key retrieval system.
Licence key problems are usually a result of:
It is easy to make a mistake copying a key 'by hand'. To ensure that you have correctly copied the licence key, please copy and paste it from the licence key email you have already received.
To ensure you have the correct version of the software installed, please check the About window (see the top of this page). You can download the latest version of PerfectTablePlan from here.
On Windows, PerfectTablePlan stores your licence key in the Windows system registry. It is possible that your anti-virus/security software is interfering with this. If none of the above works, try temporarily disabling your anti-virus/security software and trying again. A Windows program called 'reimage' seems to cause particular problems.
If that doesn't fix your problem please email us with the following information:
Yes. You can install PerfectTablePlan on as many machines as you like, as long as it is for your own use. For more details see licensing.
Yes, see this newsletter for details. Note however that your preferences will be stored on the local computer, not the memory stick.
Generally, no. Standard individual licence keys are valid for one named person on any number of different machines and are not transferrable. We make a special exception for couples or 2 immediate family members planning a wedding, who may share a licence key.For more details see licensing.
No, unless you have an organizational licence.
If you are having problems installing the software please read:
Mac OS X: The Mac OS X installation troubleshooting.
Yes, you can do an 'unattended' installation. Use the /silent switch, e.g.:
Yes. From v5 onwards PerfectTablePlan Advanced and Professional editions have an E-shaped table type that can be used to create E-shaped tables with a top section and 2-9 sprigs. Before v5 and in v5 Home edition an E-shaped table can be created by placing together head tables and rectangular tables with seats down 2 sides. See the masonic' example plans installed with the software.
PerfectTablePlan can also handle C-shaped tables (an E-shaped table with no central sprig). PerfectTablePlan cannot currently handle horseshoe-shaped tables.
There is no hard upper limit on the number of guests. Customers have successfully used PerfectTablePlan withover 4,000 guests. However, if you use the automatic seat assignment, the time required does go up considerably with the number of guests - this is in the nature of combinatorial problems. If you have more than 1000 guests you might need to take a tea/coffee break if you run the automatic seat assignment. If that seems a little slow, imagine how long it would take you with scraps of paper!
A version x licence key is valid for all version x releases of the software. For example a version 5 licence key will work for versions 5.0.0 and 5.1.0 of the software. If we make a new major release within 3 months of your purchase we will upgrade your licence key to the next major versions for free. If we make a new major release more than 3 months after your purchase you will be able to upgrade at a discounted price.
If you want to be informed of future versions you should subscribe to our newsletter.
The automatic layout uses a scoring approach to determine how good an assignment is and a genetic algorithm to try to find the best one. Because of the vast numbers of possible seating layouts it cannot be guaranteed to find absolutely the best (highest scoring) layout. However it will usually get quite close very quickly.
Yes! For Windows XP or later.
PerfectTablePlan should run on Microsoft Surface devices with the Windows Pro operating system. But not those with the Windows RT operating system. Download our free trial to check.
Yes! For Mac OS X 10.7 or later, Intel processors only.
No. However from PerfectTablePlan on Windows or Mac OS X you can:
Another approach is to use the free LogMeIn iPad app to access PerfectTablePlan on your PC or Mac from your iPad.
No. We have been informed that it runs fine under WINE, but we haven't tested for this and recommend you try it yourself before purchasing.
That depends on what sort of event you are organizing. Check our tips pages.
To transfer PerfectTablePlan from one machine to another (e.g. work PC to home PC or an old PC to a new one):
See also copying plan files. Note that PerfectTablePlan is licensed per person (not per computer). So it is ok to have it installed on more than one computer, for your own use. See licensing for more details.
Yes, from version 4.0.0.
Not at present.
No. We no longer sell CDs, due to insufficient demand. But you can download the PerfectTablePlan installer from our website and burn your own CD.
PerfectTablePlan is currently only available in English. However the software is fully Unicode enabled, so it can handle a wide range of non-English characters. Also, from v4.1.0, you can change any of the words that appear inside the Guest chart, Table plan or Report panes, e.g. you can change the column headers in the Guest chart pane into German, French or Spanish equivalents.
Your plan (including images) is contained in a single text (XML) file, with the extension .tp. You can copy a plan file from one machine to another by:
You can even move a plan file from Windows to Mac (or vice versa) without problems. Select File>Find... in PerfectTablePlan to search your harddisk for plan files. See also: How do I share a single plan file between multiple computers/users?
A Microsoft security fix prevents HTML based help being accessed from network drives. To avoid the problem you can:
PerfectTablePlan was designed to solving seating problems for events, particularly events where people are seated around tables. However it can be used to solve many of other types of combinatorial grouping problems. For example, if you want to assign people to golf fours according to their preferences you can use PerfectTablePlan:
you can use the Terms tab in the set not near to' proximity for people who you strongly don't want to group together pane to remove to remove any references to Table' or Seat'.
A. No. PerfectTablePlan is a native' desktop application for Windows or Mac OS X. This means that you have to install it on each computer that you want to use it on. But the installation is very quick and there are significant advantages to native applications, including:
Furthermore PerfectTablePlan v5.0.0 onwards has the ability to export to web. Allowing you to access (but not edit) your plan on any device with a web browser.
A. There are various different ways you can share a plan file between multiple computers with one or more users. Which is best depends on your circumstances:
|Copying plan files backwards and forwards by email attachment||No effort to set up.||Time taken to email plans. Requires careful coordination if more than one person is editing a plan. You have to be careful not to lose changes by copying an old file over a new one.|
|Storing the plan file on a USB memory stick||No synchronization problems.||Requires a USB memory stick. Only one person can be accessing the plan at any time.|
|Shared network drive.||On Windows a plan will be locked when one user has it open to read. Other users will only be able to open it as 'read only', preventing conflicting changes. You will be notified if your 'read only' plan is updated by another computer.||Requires access to a shared network drive. File locking can be restrictive when you have multiple users trying to access a file. File locking is not supported on the Mac OS X version of Perfect Table Plan.|
|Store your plan in Dropbox, synchronised across all your machines.||Changes on one machine are automatically synched to all other machines. Conflicts (.e.g. two users making changes to the same file at the same time) are handled automatically. Easily manage sharing with other users on a plan by plan basis. You can still access your plan even if you have no Internet access. Dropbox keeps a 1 month history of changes and allows edits and deletions to be undone. Works across Windows and Mac OS X.||Requires a small amount of effort to set-up. Changes only sync to other machines when you have Internet access. If 2 users simultaneously edit the same plan on different machines at the same time you will end up with 2 versions of the plan. An encrypted copy of your data is transmitted to and stored on the Dropbox server. This may not be appropriate for highly confidential plans. Dropbox requires a payment if you want to store more than 2GB of file.|
Dropbox is our preferred approach. It works really well, even for multiple users across multiple computers, and it is easy to set up and (in most cases) free. Note that you need a licence key for each PerfectTablePlan user.
If you purchased PerfectTablePlan through the payment page on our website, then you will have purchased from our authorized reseller Avangate. For legal and tax purposes we sell the software to them and then they resell it to you. Consequently you have to get your receipt from them, not from us. To get your receipt:
Each different version of PerfectTablePlan is treated as a different program. So you can have as many different versions installed as you like. For example, installing v4.2.7 won't overwrite v4.2.6. Just uninstall versions you no longer need.
If you have previously added a valid licence key to your computer you shouldn't have to add it again for a minor upgrade.
You need to association plan files with the appropriate PerfectTablePlan program. This is normally done for you during installation. But you can also do it yourself.
For Mac OS X see How can I change what program opens a certain file on a Mac?
The Windows installer is available as a .exe file and as a .zip file. We don't have a .msi installer, but we understand it is possible to repackage the .exe as a .msi using EMCO MSI Package Builder.
The Mac OS X installer is available as a .dmg file.
PerfectTablePlan for Windows is a standard Win32 executable like Excel or Word, so it shouldn't be a problem. We haven't tried it ourselves, but customers have told us that it works fine.
The Export Control Classification Number (ECCN) for PerfectTablePlan is EAR99 (encryption functionality limited to intellectual property or copyrightprotection functions).
There may be a problem with the Windows registry entry. This can sometimes be fixed by installing a new printer (e.g. a virtual printer, such as PDF creator) or removing and reinstalling an existing printer. All such changes are at your own risk.
Please contact support.