Mac OS X installation troubleshooting

Please ensure that your Mac fulfils the minimum system requirements. If not, you may need to upgrade the operating system or try it on a different Mac.

Garbage text appears in the browser when I try to download

PerfectTablePlan is packaged as a standard .dmg file. Some older browsers, such as Microsoft Internet Explorer, do not seem able to handle .dmg files correctly. Try using an up-to-date browser, such as Safari.

Can’t start PerfectTablePlan after install

Typically the PerfectTablePlan icon will bounce up and down a few times and then disappear. If this happens please do the following:

1. try to restart PerfectTablePlan by double clicking on the icon in the Applications folder
2. start the Console.App applications in the Applications/Utilities folder
3. copy and paste the last few lines of text into an email to support@perfecttableplan.com

We may be able to figure out the problem from the console output.

If all else fails...

Please email us at support@perfecttableplan.com .