PerfectTablePlan Privacy Policy

This website is owned and operated by UK-based company Oryx Digital Ltd.

We take your privacy seriously. We need to keep some of your data in order to run the business. But we take care to keep this information secure and we won't ever sell it to third parties.

Newsletter

If you subscribe to our newsletter your email address will be stored with ionos.com and mailjet.com. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in an email.

Email

We retain all emails sent to us, so that we have a record of our interactions with customers and can provide the best possible support. Our email server is hosted by Internet service provider ionos.com.

Table plans

PerfectTablePlan stores your plan data locally on your computer. It never sends us this plan data, unless you chose the export to web feature (see 'Website upload' below). If you email us your plan data, we may store it securely for testing purposes (unless you ask us not to).

Support database

We may store customer plans sent to us and excepts from customer emails in our support database, to help us track bugs and feature requests, unless you ask us not to. Our support database is hosted by axosoft.com.

Analytics

We use Google Analytics cookies to track visits to our website, to help us monitor and improve the website. This only provides us with aggregate data. We cannot identify individuals from this data.

Conversion tracking

We use Google Adwords and Bing Adcenter conversion tracking cookies so that we can monitor the success of our pay per click advertising. This only provides us with aggregate data. We cannot identify individuals from this data.

Social media

There are Facebook share buttons on some pages.

Website upload

You can optionally upload a version of your table plan from PerfectTablePlan to webexport.perfecttableplan.com. This will include guest names and seating assignments and (optionally) guest notes, special requirements and VIP status. This information is accessible to anyone who knows (or can guess) the generated web address (URL). We don't recommend you use this service if you consider your plans to be confidential. The data will be deleted from our server after 30 days.

Purchases

If you purchase a licence via our website the payment will be taken by Verifone/2Checkout (formerly Avangate). They will pass some of your information on to us, such as your IP address, name, email address and postal address. We retain this information so that we can:

  • resend your license key if you lose it
  • check your eligibility for upgrades

2Checkout are PCI DSS Level 1 certified. They do not send us your financial details (e.g. your credit card number).

Key retrieval

We store your encrypted email address, license key and details of the licence (type, version number and edition) in our online key retrieval database. Your license key can only be sent to the registered email address.

Enquiries

If you have any further questions about privacy, please contact us.