Report a bug

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Report a bug

We take every effort to deliver high quality software. However, the sheer complexity of software and the number of platforms and configurations we have to support means that we can't guarantee our software is completely bug free. Please report any bugs you find to sales@perfecttableplan.com and we will attempt to fix them. Please include:

a description of the bug

your operating system (e.g. Mac 10.14)

the version of PerfectTablePlan (from the About window)

a step-by-step description of how we can reproduce the problem

a screen capture can often be helpful

The step-by-step description is particularly important - if we can't reproduce your problem, then we probably won't be able to fix it.

To assist us in fixing bugs we have added email-based error reporting. When PerfectTablePlan detects that something has gone horribly wrong it will try to email a report to sales@perfecttableplan.com (with your permission). Please send the email and add any relevant details.